Frequently Asked Questions
The N.L.M.G. Shop is currently in pre-launch — prints are not yet available to buy. Below are answers to common questions, grouped by topic, reflecting the current stage of the shop.
About the Shop
When will the Shop open?
It will open once real products, pricing, payment arrangements and fulfilment are ready. Until then, nothing on the site is for sale.
What will BE sOlD?
Physical art prints, and potentially a small amount of merchandise. Prints are intended to be produced to order through an external printing partner.
Orders & Delivery
How will orders be made and delivered?
N.L.M.G. will arrange printing through an external printer, inspect and package each print personally, and deliver via a suitable South African delivery service (for example PostNet, a courier, or the Post Office) depending on what is available. Exact services, fees, processing times and tracking are not yet confirmed.
Do you ship internationally?
Not confirmed yet. The initial focus is South Africa; international delivery will be considered later.
What if something is wrong with my order?
Please see the Returns, Exchanges & Refunds policy and contact hello@nlmg.co.za.
Still have a question?
How do I get in touch?
Visit Customer Support or Contact N.L.M.G., or email hello@nlmg.co.za — we’re happy to help.
