N.L.M.G. logo

N.L.M.G. — Privacy

Privacy Notice

This notice applies to the whole N.L.M.G. website and every part of it: the Art Studio, Music, Stories and Visual Storytelling, Creators, Conversations, Menace Society II (including opportunities, creator applications, events and partnerships), the Shop and all contact forms.

Written for the South African context and the Protection of Personal Information Act 4 of 2013 (POPIA). Some details still need to be confirmed by the website owner — they are listed in full at the end of this page.

Public business identity & current status

N.L.M.G. is the public-facing business and trading identity of an independent South African creative platform and brand. N.L.M.G. is currently independently operated and is not yet registered as a company or (Pty) Ltd; registration as a private company is intended when appropriate.

The platform is run by its co-founders and creative collaborators. Its current operational lead (a co-founder) manages the website, administration, business enquiries, transactions, negotiations and deal coordination. No single collaborator has unlimited authority to bind the others; commitments to third parties are made only in a signed agreement.

For POPIA and consumer-law purposes, the responsible party (and seller where applicable) is the individual who currently operates N.L.M.G. under the N.L.M.G. trading identity. That individual's legal name, any business address, and the designated Information Officer details have not yet been confirmed for publication; they are listed as owner-confirmation items (see section 17) rather than invented.

01 — Scope

Who this notice applies to

N.L.M.G. is the name of a creative platform and brand. This notice does not describe N.L.M.G. as a registered legal entity: the legal identity of the party responsible for processing personal information, any registration number and any business address have not been confirmed for publication. They are listed as outstanding at the end of this page. In this notice, "we", "us" and "our" refer to the people who run the N.L.M.G. website and its branches.

This single notice covers the whole website: the Art Studio and its collections and artworks, Music, Stories and Visual Storytelling, Writing & Production, Conversations, Creators, Menace Society II (including Discover Opportunities, Become a Creator Partner, Events & Experiences and Partner With Us), the Shop, and every contact form on the site.

Where a branch has its own policy page — for example the Shop's privacy policy — that page is a shop-specific addition and should be read together with this notice. If the two ever differ, this notice is the general website-wide statement, and the discrepancy should be reported to us so it can be corrected.

02 — Collection

What personal information we collect

General contact and enquiry forms: your name, email address, telephone number if you provide it, province or region if you select it, the subject of your enquiry, and whatever you write in the message field.

Creator applications: your name or professional name, email, optional phone number, province and city, creative discipline, short biography, portfolio or social media links, examples of work you describe or attach, products or services you offer, what you hope to achieve, and your consent responses.

Event, vendor and partnership enquiries: your name, organisation name if relevant, email, optional phone number, province or location, the type of enquiry or partnership, a description of the requirement, optional budget range, optional links, and your consent responses.

Shop and customer information, when the Shop becomes operational: name, contact details, delivery and billing details, order details and correspondence. Card details are not collected by this website; payments, if enabled, are handled by a payment provider at checkout.

Technical information: standard records generated by the website platform and its security features, such as request logs, and cookies as described further below.

Please do not send sensitive information. Do not submit identity documents, bank or card details, medical information, or other special personal information through any form on this site. If information like that is ever genuinely needed, we will explain why and how to send it safely first.

03 — Purpose

Why we collect it, and what we rely on

Under POPIA, personal information must be processed for a specific, explicitly defined purpose. In practice:

— To answer you. Responding to enquiries and requests. Usually based on your consent when you submit a form, and on our legitimate interest in running the platform.

— To consider creator applications. Reviewing your application, corresponding with you and deciding whether to discuss a partnership. Based on your consent and the steps needed to consider an agreement.

— To arrange participation, events, commissions and partnerships. Based on your consent, and on a contract once terms are agreed in writing.

— To keep records. Recording what was agreed, when, and on what terms. Based on our legitimate interest in running the platform properly and on legal record-keeping duties.

— To protect the site. Preventing misuse, fraud and attacks. Based on our legitimate interest in keeping the website and its visitors safe.

— To meet the law. Where a law requires us to keep or disclose information.

We do not sell personal information, and we do not add anyone to a marketing list from a form submission. Marketing messages are only sent where a lawful basis exists, and every message will say how to stop receiving them.

04 — Creator applications

Applications, portfolios and attachments

When you send a creator application, your details and any files you attach are delivered to the N.L.M.G. team so that the application can be read and answered. No public creator profile is created, and applications are never published on the website.

Attachments. The application form currently accepts images (JPG, PNG, WebP) and PDF files, up to 5MB per file. Files larger than that, or in another format, will be rejected by the form. How many files can be attached at once depends on what the website platform currently supports — if you need to send more, email us and we will arrange another way.

Ownership is not transferred. Applying, submitting files or describing your work does not transfer ownership or copyright to us. It does not grant permission to sell, print, reproduce or licence your work. Any use of your work for promotional purposes happens only with your permission, and any licence, commission or sale is agreed in writing first.

No automatic sharing with partners. Your application details and files are not passed to external businesses, brands or partners unless there is a lawful basis and you know about it — for example, if you ask to be introduced to a specific client.

If your application is unsuccessful, your information is kept only for the period described below, unless you ask us to delete it sooner.

05 — Event, vendor and partnership enquiries

How these enquiries are handled

Enquiries sent from the Events & Experiences page or the Partner With Us page — including requests to participate as a creator or vendor, proposals for an event, and requests for event management — are delivered to the N.L.M.G. team by email so they can be answered.

They are used to understand your request and reply, and to keep a record of what was discussed or agreed. They are not published, and they do not create a public listing, event, partnership or sponsorship. No organisation is named as a partner, sponsor or client unless a partnership is agreed and permission is given.

06 — Shop and customers

When the Shop becomes operational

The Shop is currently pre-launch and no checkout or payment processing is active. The statements below describe how customer information will be handled once ordering is enabled. They are written now so that the position is clear in advance, and will be reviewed before launch.

When ordering is enabled, order information — name, contact details, delivery details, the items ordered and correspondence about the order — will be used to process the order, arrange delivery, handle returns, refunds, complaints or disputes, and keep the records the law requires.

Card details will be entered with the payment provider on their interface, not with N.L.M.G. We will never ask for a card PIN, a banking password or a full card number by email, form or social media message.

07 — Access

Who may access your information

Access is intended to be limited to the people who run N.L.M.G. and who need the information to reply to you or to run the relevant part of the platform. Submitted forms are delivered by email, so anyone with access to the receiving email account can read the submissions and any attached files. Access is not separated per branch or per role.

Applicants' personal information is not displayed publicly, and no applicant records appear on the website.

08 — Sharing

Service providers and other parties

We do not sell personal information and we do not trade it as a mailing list.

Information is processed by service providers that make the website and email work — for example the website platform and hosting provider, and the email service that receives form submissions. Where a shop order is placed, the payment provider, printer or courier may receive the information needed to fulfil that order.

The specific providers, their contractual terms and the countries in which they process information have not been confirmed and are listed as outstanding at the end of this page. We will not describe a provider as contracted, POPIA-compliant or safe until that is verified.

Information may also be disclosed where the law requires or permits it, or to establish or defend a legal claim.

09 — Protection

How information is protected

We take reasonable steps appropriate to the information involved. These currently include serving the website over an encrypted HTTPS connection, limiting administrative access to the website and its mailbox to the people who need it, and collecting only the information a form actually needs.

We do not claim encryption of stored email, formal certifications, independent security audits or guarantees of any kind. No method of transmitting or storing information online is completely secure, and you send information at your own risk.

If a security compromise affecting your personal information occurs, we will notify the Information Regulator and affected people as required by POPIA.

Seasonal submissions and reviews

N.L.M.G. uses a seasonal submission and review process to discover creators, assess applications, consider event proposals and explore potential partnerships. N.L.M.G. periodically reviews creator applications, expressions of interest, event proposals and partnership enquiries as part of its seasonal planning and creative development process. This process does not constitute guaranteed recruitment, employment, representation, acceptance, payment or collaboration.

How the information is used

Information submitted is used to assess the submission and its relevance to N.L.M.G.; to communicate with the person who submitted it; to consider potential projects, opportunities or collaborations; and, where separate permission has been provided, to consider the submission for relevant future seasonal opportunities.

Retention and review

N.L.M.G. does not intend to retain submissions indefinitely. Submissions are reviewed at the close of relevant seasonal review cycles, and information that is no longer required is deleted or anonymised, subject to applicable legal, contractual and record-keeping obligations.

Where an applicant separately agrees to future consideration, relevant information may be retained for a subsequent seasonal review. That permission is not unlimited or indefinite: N.L.M.G. reviews whether the information remains relevant and whether the permission remains valid, and deletes or anonymises it when it is no longer needed. No fixed retention period is stated here because none has been confirmed; any period that is legally required will be published once verified.

Access, correction and withdrawal

A person may contact N.L.M.G. to request access to, correction of, or withdrawal of their submitted information, subject to applicable law. Requests can be sent to hello@nlmg.co.za with the subject line Submission request.

Separate optional consent for future seasonal consideration is collected on the relevant Menace Society II forms. Agreeing to future consideration does not guarantee selection, an opportunity, payment or a collaboration.

10 — Retention

How long we keep information

POPIA requires that information not be kept longer than necessary for the purpose it was collected. The periods below are the proposed standard, and still need to be confirmed by the website owner:

— General enquiries: up to 12 months after the last contact, unless a project or conversation is still active.

— Unsuccessful creator applications: up to 12 months, then deleted.

— Applications and files for active partnerships: kept while the partnership is active and for up to 24 months afterwards.

— Agreements, invoices and financial records: kept for as long as tax and other laws require.

— Event and partnership enquiries: up to 24 months after the last contact.

Important limitation: deletion is a manual process, done by the people who run the platform. The website does not delete submissions automatically, and there is no built-in retention timer. You can ask us to delete your information at any time.

11 — Your rights

Access, correction, deletion and objection

Subject to POPIA and the exemptions it allows, you may ask:

— whether we hold personal information about you, and for a copy of it;

— for inaccurate, irrelevant, excessive, out of date, incomplete or misleading information to be corrected or deleted;

— for your information to be deleted where there is no lawful reason for us to keep it;

— us to stop processing your information, or to stop using it for a particular purpose.

We may need to confirm your identity before acting on a request, so that we do not give your information to someone else. POPIA sets time limits for answering access requests; if we cannot answer within them we will tell you why and when to expect an answer.

12 — Withdrawing consent

Where consent is the basis

Where we rely on your consent — for example to contact you about an application or enquiry — you may withdraw that consent at any time by emailing us. Withdrawal does not affect anything done before it was withdrawn, and it may mean we can no longer continue with your application or enquiry.

Where information must be kept for a legal reason, or is needed to perform an agreement already made, we may have to keep it even after consent is withdrawn. We will explain if that applies.

13 — Cookies

Cookies, analytics and third-party services

The website platform may set cookies or similar technologies that are needed for the site to function securely and to remember basic preferences.

No advertising or third-party analytics tools have been confirmed as active on this website. If analytics, advertising, embedded video, embedded maps or other third-party services are enabled later, this section will be updated to name the service and explain what it collects and how it can be controlled.

You can block or delete cookies in your browser settings. Blocking essential cookies may affect how the site works.

14 — Age

Children and young creators

Creator applications and partnership enquiries are intended for people aged 18 or older. If you are younger and want to work with N.L.M.G., a parent or guardian should submit the enquiry on your behalf and be part of the conversation. We do not knowingly collect information from children for marketing purposes.

15 — Changes

Changes to this notice

This notice will be updated when the way the website handles information changes — for example when the Shop opens, when a new form is added, or when a service provider is engaged. The current version always appears on this page.

16 — Contact and complaints

How to raise a privacy question or complaint

Email hello@nlmg.co.za with the subject line "Privacy request" or "Privacy complaint". Include enough detail for us to understand the request and to find the information concerned. Do not include identity documents unless we ask for them to verify your identity.

If you are not satisfied with our response, you may complain to the Information Regulator (South Africa), the body that enforces POPIA. Its current contact details and complaint forms are published on its official website — check them there rather than relying on any address printed elsewhere.

17 — Outstanding

Information still to be confirmed by the website owner

This notice is published as a working version. The following details are genuinely unknown or unverified, so they have not been invented. They should be confirmed and added here before the site is treated as fully compliant:

1. The legal identity of the party responsible for processing personal information, and any registration number — if N.L.M.G. operates through a registered entity.

2. The designated Information Officer: name, role, contact email, and whether that person has been registered with the Information Regulator.

3. A physical or business address, if one is to be published at all.

4. The service providers actually used — website platform and hosting, the email service that receives submissions, and later the payment provider, printer and courier — together with the countries where they process information.

5. Confirmation of the retention periods proposed in section 10.

6. Which cookies, analytics, advertising or embedded third-party tools are enabled, if any.

7. Whether any information is transferred or stored outside South Africa, and on what basis that is justified.

8. Whether the Shop's separate privacy policy page will be kept as a shop-specific addendum, or retired in favour of this notice once the Shop launches.

Nothing above has been filled in with placeholder names, addresses or certification claims. Until it is confirmed, this page should be read as a draft of the notice rather than a finished legal document.